// lobby — ai front desk

Every visitor, met at the door. Answered, quoted, booked.

An AI chat for your site that answers from your real business information, quotes jobs and books appointments right in the conversation, and hands the conversation to you the moment it matters — turning every visitor into a contact in your CRM.

Start free Book a demo

Free to start · answers from A$29/mo

Lobby · your siteOnline
How much to repaint a 3-bed house?
Ballpark A$3,500–4,500 depending on prep. Want a firm quote?
Yes please
Quote sent & saved to their contact

Most website chat is a polite dead end.

A generic widget grabs a name and an email, then stalls. It does not know your prices, cannot book the job, cannot put a quote together — and a real person only finds out hours later. Your visitor wanted an answer. They got a form.

// the ladder

Start as a receptionist. Grow into a closer.

Three rungs, one widget. Turn each on when you are ready — the free rung is genuinely free.

Free

The receptionist

Capture every enquiry

Greets every visitor, captures what they need and their details, and passes it straight to your team. A receptionist that never clocks off — no cost, no catch.

A$29/mo

The expert

Answer every question

Answers anything about your business — hours, services, policies, stock — from your own information. No FAQ scripts to write; it already knows.

A$49/mo

The closer

Quote & book on the spot

Quotes real jobs and books appointments from your catalogue, right in the chat. The visitor leaves with a quote in hand, not a promise of a callback.

// live handover

When it needs a human, you are already in the room.

The moment a visitor asks for a person, Lobby hands the conversation to you live — in a real support inbox, with everything the bot already learned. Not an email you read tomorrow.

Take over, live

The moment a visitor wants a person, jump into the same conversation in real time — the bot steps aside and waits.

Know who you are talking to

A context panel shows their details, the page they are on, past conversations, and a link to their CRM record.

Saved replies

Answer the questions you get every day in one tap — build a library of canned replies as you go.

Private notes

Leave internal notes on a conversation your visitor never sees — hand-offs between teammates stay clean.

Live takeover is the Live Handover add-on — A$20/mo. Capturing and forwarding every request stays free.

// vs. bolt-on chat widgets

Other chat widgets capture a lead. Lobby runs the conversation.

Tools like Tidio bolt a chatbot onto a site they know nothing about. Lobby lives inside the workspace that runs your business — so it answers from your real information, quotes and books against your catalogue, and every conversation lands on the contact's timeline in your CRM.

CapabilityChat widgetsLobby
Answers from your business — zero setupYou train the bot on FAQsKnows your site + info
Quotes a real job in the chatA real, sendable quote
Books appointments from your calendarpartialBuilt in
Every chat becomes a CRM contactBolt on a separate CRMOn the timeline, built in
Hand off to a human, liveWith full visitor context
PricingA second subscriptionAn add-on to your workspace

// open the door

Put an AI front desk on your site — free.

Start with the free receptionist. Turn on answers, quoting and live handover when you are ready. Answers from A$29/mo.

Start free See pricing